Livaedge
Privacy Policy
Effective Date: May 15, 2026
Livaedge respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit this website or contact us about button badge supplies, product support, quotations, or related services.
Information We Collect
We may collect information you voluntarily provide, such as your name, company name, email address, shipping destination, product inquiry, order details, support request, and any photos or files you choose to send to us.
How We Use Your Information
- To respond to product inquiries, support questions, and quotation requests.
- To confirm badge size, component compatibility, packing needs, and delivery information.
- To provide after-sales support, replacement assistance, and ordinary customer service.
- To maintain business records required for communication, order handling, and compliance.
Sharing of Information
We do not sell your personal information. We may share necessary information with service providers only when needed to process inquiries, arrange shipping, respond to support requests, or comply with legal obligations.
Data Security
We use reasonable administrative and technical measures to protect information sent to us. However, no email or internet transmission can be guaranteed to be completely secure.
Data Retention
We keep inquiry and support information only for as long as needed for business communication, customer service, legal compliance, and recordkeeping purposes.
Your Choices
You may contact us to request correction or deletion of information you previously provided, subject to records we may need to keep for legitimate business or legal reasons.
Contact Us
If you have any questions about this Privacy Policy, please contact us at jojolei@sina.com.